Terms & Agreements - Joy Point Solutions, LLC

1. Coaching is a special collaborative professional relationship in which intentional growth, progress, evolution can occur in a supported environment. This is not a doctor-patient relationship even though your coach is a physician.

2. A coach is not a therapist but agrees to maintain confidentiality and abide by the ICF code of ethics except in specific circumstances where a client or other is in danger. Dual relationships may occur. Let us endeavor to keep boundaries intact where this arises.

3. Pro-rated refund requests, while not guaranteed, will be considered on a case by case basis.

4. To get what you came for, open communication and willingness is essential. Preparation is helpful. Before your initial session, you will receive an intake intake form (separately). Try to take some time for this.

5. Canceling with less than 24 hours’ notice absent emergency is to be avoided by both parties. Coach reserves right to bill client for such cancellations.

6. Relationship termination is always an option. 30 days notice is the preferred time frame.

7. Should dispute arise, we agree to good faith mediation for 90 days.

8. May this be of great benefit to all!